RETURNS/EXCHANGES & SHIPPING

Thank you for choosing Nextgen Artist for your art purchases. We aim to provide a seamless and reliable shipping experience. Please review our shipping policy below:
 

1. Shipping Time:
   - Domestic Orders: We strive to process and ship domestic orders within 8-10 business days.
   - International Orders: International shipping times may vary depending on the destination. Please allow 10-15 business days for delivery.
 

2. Shipping Methods:
   - Domestic Orders: We offer secure and trackable shipping through our trusted shipping partners.
   - International Orders: International shipments are sent via reliable international carriers.

3. Shipping Costs:
   - Shipping costs are calculated based on the size, weight, and destination of the artwork. The shipping charges will be displayed during the checkout process.

4. Packaging:
   - All artworks are carefully packaged to ensure their safe delivery. We use protective materials to safeguard against any damage during transit.
 

5. Order Tracking:
   - Once your order is shipped, we will provide you with a tracking number via email. You can track your order's progress on our website or through the respective shipping carrier's website.

6. Customs and Duties:
   - For international orders, please note that any additional customs duties or taxes imposed by the destination country are the responsibility of the buyer.

7. Shipping Insurance:
   - We provide shipping insurance for the full value of the artwork to protect against loss or damage during transit.
 

Please feel free to contact our customer support team if you have any further questions or concerns regarding our shipping policy. We are here to assist you and ensure a smooth delivery of your artwork.

Note: The above shipping policy is a general guideline and may be subject to change. Please refer to our website for the most up-to-date information.